We are sensitive to protecting the private information that you provide to us.

This Privacy Policy explains how we (collectively, "MADENSHOE.COM," "we," "us," or "our") collect, use, share and process your information as well as the rights and choices you have associated with that information. This Privacy Policy applies to all personal information collected during any written, electronic, and oral communications or collected online or offline, which include: our website, located at MADENSHOE.COM (“the Site”) any other written, electronic, and oral communications with MADENSHOE.COM and its representative parties (collectively, the “Services”).

Please read our Terms and Conditions and this Policy before accessing or using our Services. If you cannot agree with this Policy or the Terms and Conditions, please do not access or use our Services. 

This Privacy Policy sets out how we obtain, store and use your personal information when you use or interact with MADENSHOE.COMor when we otherwise obtain or collect your personal information. By using our website or sharing your personal information with us, you are accepting and consenting to the practices described in this Privacy Policy.

Collection of Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

    • Examples of Personal Information collected:version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
    • Purpose of collection:to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
    • Source of collection:Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
    • Disclosure for a business purpose:shared with our processor Shopify .

    Order information

      • Examples of Personal Information collected:name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
      • Purpose of collection:to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
      • Source of collection:ollected from you.
      • Disclosure for a business purpose:shared with our processor Shopify.

      Customer support information

        • Examples of Personal Information collected: 
        • Purpose of collection:to provide customer support.
        • Source of collection:collected from you.
        • Disclosure for a business purpose:Shopify.

          The type of information we collect about you may include the following kinds of information:

            • name
            • e-mail address
            • postal address
            • phone number
            • payment information (e.g., your credit or debit card details)
            • Information about your computer (e.g., your IP address and browser type)
            • Information about how you use our website (e.g., which pages you have viewed, the time you viewed them and what you clicked on)
            • Information about your mobile device (such as your geographical location)

            Information we obtain from third parties will generally include your name and contact details, but may include any additional information they provide to us, including some or all of the types of information set out in the list above.

            We may also obtain personal information about you from certain publicly accessible sources, including (but not limited to) the electoral register, online customer databases, third-party lists and directories, media publications, social media, websites and other publicly accessible sources.

            Minors

            The Site is not intended for individuals under the age of [5]. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at info@madenshoe.com to request deletion.

            Sharing Personal Information

            We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

            • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy
            • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

              Behavioural Advertising

              As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

              • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here:https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
              • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

                For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

                You can opt out of targeted advertising by:

                Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

                Using Personal Information

                We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

                Lawful basis

                Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

                • Your consent;
                • The performance of the contract between you and the Site;
                • Compliance with our legal obligations;
                • To protect your vital interests;
                • To perform a task carried out in the public interest;
                • For our legitimate interests, which do not override your fundamental rights and freedoms.

                Retention

                When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

                Automatic decision-making

                If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

                We DO NOT engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

                Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

                Services that include elements of automated decision-making include:

                • Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
                • Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.

                Your rights GDPR

                By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

                If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us at info@madenshoe.com.

                Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

                CCPA

                If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us at info@madenshoe.com.

                If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at info@madenshoe.com

                Do Not Track

                Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

                Changes

                We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

                Contact

                For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@madenshoe.com